privacy policy
PTGM LLC may collect your name, email address, phone number, and other information you voluntarily provide through our website forms.
We use this information to respond to inquiries, provide services, send project updates, and communicate with customers.
SMS consent is not shared with third parties or affiliates for marketing purposes.
If you opt in to receive SMS messages, message frequency may vary. Message and data rates may apply. Reply STOP to opt out and HELP for assistance.
SMS Messaging & Compliance
Text Message Program Terms & Conditions
By opting into our SMS messaging services, you agree to receive text messages from PTGM LLC related to project updates, customer support, account notifications, and other service-related communications.
Opt-In & Consent
You will only receive messages if you have explicitly opted in.
We maintain records of opt-in actions when applicable.
We comply with the Telephone Consumer Protection Act (TCPA) and applicable laws and regulations.
Opt-Out Instructions
You may opt out at any time by replying STOP.
You will receive a final confirmation message and no further messages will be sent unless you opt in again.
Opt-out requests are processed promptly.
Message Frequency & Content
Message frequency may vary depending on customer interaction and service needs.
Messages will relate to services you have requested or business communications you have agreed to receive.
Standard message and data rates may apply.
Help & Support
Reply HELP for assistance.
You may also contact us at [email protected].
Carrier Information
Carriers are not liable for delayed or undelivered messages.
Standard message and data rates may apply.
Additional Communication & Data Practices
PTGM LLC may use automated technologies, including SMS messaging systems, to send project updates, customer support communications, and other service-related notifications.
Message frequency may vary. Standard message and data rates may apply.
Customers may opt out of SMS communications at any time by replying STOP. Automated Messaging & AI Communications
PTGM LLC may use automated SMS/text messaging systems to communicate with customers regarding project updates, customer service, and other business-related communications.
We may also use AI-powered or automated chat tools to assist with responding to inquiries submitted through our website chat widget or messaging systems. Automated responses may be supplemented or reviewed by a member of our team.
Information Collected Through Chat Widgets
When you communicate with us through our website chat widget, we may collect information you voluntarily provide, including your name, phone number, email address, and message content.
Information submitted through the chat widget may be used for customer support, follow-up communication, project updates, and related messaging workflows.
SMS Communications
By providing your phone number and opting in, you consent to receive automated SMS/text messages from PTGM LLC.
Message frequency may vary. Message and data rates may apply.
You may opt out at any time by replying STOP to any text message. For assistance, reply HELP or contact us directly.
Data Retention
PTGM LLC may retain customer communications, including chat conversations, contact form submissions, and SMS message records, for business, legal, compliance, and customer service purposes. Information is retained only as long as reasonably necessary to fulfill these purposes.
Marketing Communications
You may opt out of marketing communications at any time by following the unsubscribe instructions provided in the message or by contacting us directly.
Information submitted through our website chat widget may be collected and used for customer support, follow-up communication, project updates, and related messaging workflows.
Information Sharing & Disclosure
We do not sell, rent, or trade your personal information.
Legal Compliance
We may disclose information when required by law, legal process, or to protect our rights, property, safety, customers, or business operations.
Business Transfers
In the event of a merger, acquisition, or sale of company assets, information may be transferred as part of the transaction.
SMS Data Protection
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information sharing with subcontractors providing support services, including customer service and messaging providers, is permitted.
All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with third parties.
Data Security
PTGM LLC implements reasonable administrative, technical, and physical safeguards to protect personal information.
These measures include:
Secure systems and access controls
Encryption where appropriate
Routine monitoring and security updates
Limited access to personal information
Secure data storage practices
While we take reasonable steps to protect information, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.
Cookies & Tracking Technologies
Our website may use cookies and similar technologies to:
Improve website functionality
Analyze website traffic and performance
Remember user preferences
Enhance user experience
You may control cookies through your browser settings. Disabling cookies may affect certain website features and functionality.
Your Rights & Choices
You may have the right to:
Access your personal information
Request corrections to inaccurate information
Request deletion of personal information where applicable
Opt out of marketing communications
Opt out of SMS communications by replying STOP
Request information regarding how your data is used
To exercise any of these rights, please contact us using the information provided below.
Changes to This Privacy Policy
PTGM LLC may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date. Continued use of our website and services after changes are posted constitutes acceptance of the updated policy.
Contact Us
If you have any questions regarding this Privacy Policy or our handling of personal information, please contact us:
PTGM LLC
Phone: 857-858-5248
Email: [email protected]
Website: ptgmllc.org
By using our website and services, you acknowledge and agree to the terms outlined in this Privacy Policy.
